Grow your business, not your bill.
NextPhone starts at $199 a month, flat, with unlimited inbound calls. Every call answered the way you'd want it handled. Set it up yourself, or have us build it for you.
Pro
You set it up yourself, in 5 minutes.
- Answers every call, 24/7
- Trained on your business & website
- 30 voices · EnglishSpanishFrenchGermanItalianPortugueseDutchRussianArabicHindiMandarinJapaneseKoreanVietnamese
- New number, or keep your own
- Unlimited calls & users
- Books into Google, Outlook Google CalendarMicrosoft OutlookCalendlyAcuity SchedulingCal.comOnceHub
- Asks your intake questions
- Transfers calls to your team
- Texts callers links & confirmations
- Every call recorded & transcribed
- SMS & email alerts on every call
7 days free · You set it up
Growth
We set it up, test it and tune it for you.
- Everything in Pro
- We build your agent for you
- You test it, we tune it
- Updates your CRM, including HubSpot, Clio Clio ManageClio GrowGoHighLevelHubSpotJobberMyCase
- Zapier, Make, webhooks & API: 8,000+ apps
- Up to 10 transfer destinations
- Priority support
We set it up for you · Live in days
Scale
For complex call flows and custom routing.
- Everything in Growth
- Custom call flows & routing
- Rings your team in order until someone picks up
- 10+ transfer destinations
- 2-way texting from your number
- Custom integrations for your stack
For multiple offices, lines and routing rules
Enterprise
For multiple locations and custom setups.
Sized to your call volume
- Everything in Scale
- Multiple locations & phone lines
- Pricing sized to your call volume
- Annual agreements
- Hands-on setup with our team
- Data stored in the US
- Runs on SOC 2 Type II infrastructure
Compare Plans
Everything in each plan
What each plan includes. No per-minute pricing, no overage fees, no fine print.
| Feature | Pro | Growth | Scale | Enterprise |
|---|---|---|---|---|
| Usage & billing | ||||
| Included calls | Unlimited | Unlimited | Unlimited | Unlimited |
| Per-minute charges | None | None | None | None |
| Overage fees | None | None | None | None |
| Team members | Unlimited | Unlimited | Unlimited | Unlimited |
| Billing | Monthly or yearly | Monthly or yearly | Monthly or yearly | Annual, sized to your volume |
| Setup | ||||
| Who builds your agent | You | Our team | Our team | Our team |
| Time to go live | 5 minutes | A few days | A few days | A few days |
| Setup fee | None | None | None | None |
| Free 30-min onboarding call with our team | ||||
| We test it before it goes live, then tune it on your real calls | ||||
| Answering | ||||
| 24/7 call answering | ||||
| Trained on your business & website | ||||
| Multilingual answering | ||||
| 30 voices to choose from | ||||
| Spam labeling and caller blocking | ||||
| Handles multiple calls at once | ||||
| Keep your number or get a new one | ||||
| Appointment booking | ||||
| Books into Google & Outlook calendars | ||||
| Booking platforms: Calendly, Acuity, Cal.com, OnceHub | ||||
| Appointment confirmations texted to caller | ||||
| Intake & qualification | ||||
| Custom intake questions | ||||
| Asks only what fits each call | ||||
| Lead qualification & message taking | ||||
| Remembers repeat callers | ||||
| Transfers & routing | ||||
| Transfers to your team or anyone you choose | ||||
| Warm & announced transfers | ||||
| People the AI can transfer to | Up to 10 | Up to 10 | 10+ | 10+ |
| Custom call flows & routing | ||||
| Rings your team in order until someone picks up | ||||
| Routing by VIP caller, staff, role, or schedule | ||||
| Texting & outbound | ||||
| During-call texts: booking links & more | ||||
| Post-call texts: thank-you & follow-ups | ||||
| 2-way SMS conversations from the dashboard | ||||
| Outbound calls & texts from your business number | ||||
| Apps & access | ||||
| Web dashboard | ||||
| iOS app | ||||
| Integrations | ||||
| CRM & intake: Clio Manage, Clio Grow, MyCase, HubSpot, GoHighLevel + more | ||||
| Your CRM updated after every call | ||||
| Zapier, Make, webhooks & API: 8,000+ apps | ||||
| Multiple integrations working together | ||||
| Custom integrations built to your stack | ||||
| Insights & notifications | ||||
| Recordings, transcripts & AI summaries | ||||
| Call analytics dashboard | ||||
| Real-time call notifications | 1 recipient | 3 SMS + 4 email | Custom | Custom |
| Ad call tracking: Google Ads, LSA & more | ||||
| Service & support | ||||
| Help forwarding or porting your existing number | ||||
| Support | Email & in-app chat | Priority | Fastest response | Fastest response |
| Integrations configured for you: CRM, calendar & intake | ||||
| Extra numbers for offices, departments & locations | ||||
| Security | ||||
| Data stored in the US | ||||
| Runs on SOC 2 Type II infrastructure | ||||
Usage & billing
- Included callsUnlimited
- Per-minute chargesNone
- Overage feesNone
- Team membersUnlimited
- BillingMonthly or yearly
Setup
- Who builds your agentYou
- Time to go live5 minutes
- Setup feeNone
- Free 30-min onboarding call with our team
- We test it before it goes live, then tune it on your real calls
Answering
- 24/7 call answering
- Trained on your business & website
- Multilingual answering
- 30 voices to choose from
- Spam labeling and caller blocking
- Handles multiple calls at once
- Keep your number or get a new one
Appointment booking
- Books into Google & Outlook calendars
- Booking platforms: Calendly, Acuity, Cal.com, OnceHub
- Appointment confirmations texted to caller
Intake & qualification
- Custom intake questions
- Asks only what fits each call
- Lead qualification & message taking
- Remembers repeat callers
Transfers & routing
- Transfers to your team or anyone you choose
- Warm & announced transfers
- People the AI can transfer toUp to 10
- Custom call flows & routing
- Rings your team in order until someone picks up
- Routing by VIP caller, staff, role, or schedule
Texting & outbound
- During-call texts: booking links & more
- Post-call texts: thank-you & follow-ups
- 2-way SMS conversations from the dashboard
- Outbound calls & texts from your business number
Apps & access
- Web dashboard
- iOS app
Integrations
- CRM & intake: Clio Manage, Clio Grow, MyCase, HubSpot, GoHighLevel + more
- Your CRM updated after every call
- Zapier, Make, webhooks & API: 8,000+ apps
- Multiple integrations working together
- Custom integrations built to your stack
Insights & notifications
- Recordings, transcripts & AI summaries
- Call analytics dashboard
- Real-time call notifications1 recipient
- Ad call tracking: Google Ads, LSA & more
Service & support
- Help forwarding or porting your existing number
- SupportEmail & in-app chat
- Integrations configured for you: CRM, calendar & intake
- Extra numbers for offices, departments & locations
Security
- Data stored in the US
- Runs on SOC 2 Type II infrastructure
AI Answering Service vs. Alternatives
NextPhone vs. the alternatives
See what 200 calls per month actually costs, and what you get, with each option.
| NextPhone | Traditional Answering Services | In-House Receptionist | |
|---|---|---|---|
| Pricing model | Flat rate, unlimited calls | Per-minute / per-call | Salary + benefits |
| 24/7 coverage | Extra cost | ||
| Setup time | 5 minutes on your own, a few days done for you | 1–2 days | 2–4 weeks |
| Free trial | 7 days | Rarely | |
| Appointment booking | Some | ||
| Lead qualification | Basic | Varies | |
| SMS follow-up | Manual | ||
| Recordings, transcripts & summaries | Extra cost | ||
| Voicemail-to-text | Some | ||
| Spam filtering | |||
| Integrations | 100+ | Limited | |
| Dedicated phone number | Extra cost | ||
| Outbound calls (mobile app) | Scale plan | ||
| AI voice selection | 30 voices | ||
| Call analytics dashboard | |||
| Contact management | Manual | ||
| Custom intake questions | Varies | ||
| Team access |
| Feature | NextPhone | Answering service | In-house |
|---|---|---|---|
| Pricing model | Flat rate, unlimited calls | Per-minute / per-call | Salary + benefits |
| 24/7 coverage | Extra cost | ||
| Setup time | 5 minutes on your own, a few days done for you | 1–2 days | 2–4 weeks |
| Free trial | 7 days | Rarely | |
| Appointment booking | Some | ||
| Lead qualification | Basic | Varies | |
| SMS follow-up | Manual | ||
| Recordings, transcripts & summaries | Extra cost | ||
| Voicemail-to-text | Some | ||
| Spam filtering | |||
| Integrations | 100+ | Limited | |
| Dedicated phone number | Extra cost | ||
| Outbound calls (mobile app) | Scale plan | ||
| AI voice selection | 30 voices | ||
| Call analytics dashboard | |||
| Contact management | Manual | ||
| Custom intake questions | Varies | ||
| Team access |
What does an AI receptionist cost?
NextPhone starts at $199 a month, flat, with unlimited inbound calls. Setup and onboarding are free on every plan, and there are no per-minute fees or overages.
| NextPhone, flat rate | Per-minute or per-call | |
|---|---|---|
| How you pay | One monthly price, unlimited inbound calls | By the minute or the call, on a set block |
| 100 calls a month | $199 on Pro | $409 median |
| Busy month | Same price | Overage of $1.28 to $5.40 a minute |
| Spam and wrong numbers | Not billed | Often billed as regular minutes |
| Setup and onboarding | Free on every plan | Some charge a fee, $50 to $599 where published |
Live answering services, at 3 minutes a call, read from each provider's own pages on November 9, 2026 (26 of 28 providers; the other 2 earlier).
Are setup and onboarding free?
Yes, on every plan. Build it yourself in about 5 minutes on Pro, with a free 30-minute onboarding call. On Growth and Scale, we do the onboarding for you: our team builds, tests and tunes your agent, a $1,500 value at no extra cost.
Do I get a local number?
Yes. Every plan includes a local US or Canadian number, or you can keep your current number and forward calls to NextPhone.
Do you offer toll-free numbers?
No, we don't offer toll-free numbers. If you need one, talk to our team.
AI Receptionist FAQ
Before you forward
your line.
The practical details before putting NextPhone on your business line.
Still have questions? Contact our support team
Pick Pro if you want to set it up yourself today. Pick Growth if you want us to build and test it for you, or connect it to your CRM or booking tool. Law firms usually pick Growth.
You answer a short questionnaire: what callers ask, what you need to know before a call reaches you, and who takes transfers. We build the first version of your agent within 48 hours. You call it a few times and tell us what to change. We adjust it, and it goes live within a few days.
Truly unlimited calls at one flat rate: no per-minute charges, no overage, no surprise bills. A busy month costs exactly the same as a slow one.
Yes. Month-to-month, no contracts, no cancellation fees.
Yes. Start a 7-day free trial (cancel before it ends and you're not charged), hear a personalized test call in seconds by entering your website, or book a live demo.
Yes. Pay yearly and save about 17%: Pro is $1,990 a year ($166/mo), Growth is $2,990 a year ($249/mo), Scale is $5,990 a year ($499/mo).
Most don't realize it, and those who do prefer an instant answer over voicemail. You can have it mention it's an assistant if you'd rather, and anyone who wants a human is transferred on the spot.
Yes. Want a person? Callers can ask anytime and get transferred straight to your team. If nobody picks up, you get the message and their number in seconds.
It's trained on your website, services, pricing, and policies, so it answers like someone who knows your business, from trades and law firms to salons, real estate, and restaurants.
It transfers to you or your team instantly, or takes a message if no one's available. If a caller is confused, upset, or asks something unusual, they're never stuck. You set the rules.
Yes. Forward your existing line (business, cell, or landline) to NextPhone, or get a new number in any area code. Both work.
Yes. The NextPhone iOS app is included on every plan. See calls, transcripts, and notifications from your pocket.
Yes. On Scale, the NextPhone app lets you call and text from your business number, so your personal cell stays private.
On Scale, 2-way SMS lets you and your team send and receive texts from your business number right in the dashboard, alongside the confirmations and follow-ups the AI already sends on every plan.
We run on the most advanced AI models, paired with our own proprietary engine. Anyone can spin up a basic voice agent. The hard part is one that's tuned to exactly how your business runs and stays simple to adjust as you grow. That's what we obsess over.
Run your business,
not your phone.
Unlimited calls. Cancel anytime.