Call transfers with context
A warm transfer: it tells you who’s calling and why before you pick up. If you can’t, it takes a detailed message.
It learns your business from your website and follows your rules for every caller, day or night.
A warm transfer: it tells you who’s calling and why before you pick up. If you can’t, it takes a detailed message.
Asks exactly what you need, skips what doesn’t fit, flags what’s urgent and takes detailed messages.
Checks your calendar, offers open times, books the slot and texts the caller a confirmation.
Learns your services, prices, hours and FAQs, so callers get real answers instead of a script. Edit it anytime.
Pick from 30 natural voices and accents. Play a few and choose the one that fits your business.
Answers in English, Spanish and 12 more, switching the moment the caller does. No “press 2 for Spanish”.
Tap a flag to hear it
Pick when it answers: every call, or only nights, weekends and when your line is busy.
New leads book, clients reach their contact, urgent calls go to your on-call phone, after hours gets its own script.
A summary by text and email the moment the call ends. The transcript, recording, intake answers and appointment wait in your inbox.
Alex Morgan
(415) 555-0142 · Returning caller
Summary
Called back about the rear-end collision. Skipped the questions already answered and booked the free consultation for tomorrow at 2:00 PM.
Auto accident · consultation requested
Consultation bookedExisting client · document question
HandledNew matter · employment dispute
Needs reviewFollow-up · court date confirmation
HandledAlex called back about the rear-end collision. NextPhone recognized the number, skipped the four questions already answered on the first call, and booked the free consultation for tomorrow at 2:00 PM.
Written straight into
the tools you use.
NextPhone writes the caller, the details, and the booked appointment straight into your CRM: Clio, Lawmatics, MyCase, and 100+ more. Nothing to re-key. Plus your calendar, Zapier, and webhooks.




Every call picked up
and handled the way you would.
It follows your instructions on every call, day or night.
Flat monthly rate. No per-call or per-minute charges, ever.
Answer everything, or only after hours, on weekends and when your line is busy.
No busy signal and no hold music, even at your busiest hour.
Appointments land on your calendar mid-call.
An answering service is a call center reading your script and passing on messages. NextPhone is trained on your business and gets the work done while the caller is still on the line.
Have a receptionist? Keep them. NextPhone takes the overflow and the after-hours calls.
| Feature | NextPhone | Answering service |
|---|---|---|
| Answers every call, 24/7 | ||
| Pricing | Flat monthly fee | |
| Knows your business | ||
| Books appointments into your calendar | ||
| Spam and wrong numbers never billed | ||
| Transcript, recording and summary of every call |
Want us to set it up? Book a demo and our team does it with you.
Enter your website.
NextPhone learns your services, hours and answers to common questions.
Set your rules.
Which calls to book, which to send to your team, which questions to ask every caller.
Test it, then forward your line.
Make a test call and hear it yourself. Then forward every call, or only when you're busy or closed. Keep your number and your phone provider.
Works with every phone provider, including
RingCentral
Nextiva
Grasshopper
Ooma
Vonage
Dialpad
8x8
GoTo Connect
AT&TYou set it up yourself
$199 / month
Live in 5 minutes. Unlimited calls, no overages.
Cancel anytime
We set it up for you
$299 / month
We build it, test it and tune it. Live in days.
We set it up for you · Live in days
For complex call flows
$599 / month
Everything in Growth, set up for your team.
For multiple offices, lines and routing rules
Set it up yourself in 5 minutes, or book a demo and we'll set it up with you.
They stopped losing callers to voicemail.
4.9 average rating2M+ calls answered7,000+ businesses
Before you forward
your line.
The practical details before putting NextPhone on your business line.
Still have questions? Contact our support team
From $199/month, flat, with unlimited calls. Growth is $299 and Scale is $599. Every plan includes a local number from any area code (US, Canada, international), 24/7 answering and calendar booking. Growth adds updates to your CRM, like Clio and HubSpot. No per-minute charges and no hidden fees.
Only if you want them to. NextPhone sounds natural and conversational, and most callers don't realize it's AI. You can have it mention AI up front, or not. Either way, every call gets answered professionally, 24/7.
You set the rules. Any caller who asks for a person, sounds upset, or has a question it can't answer goes straight to you or your on-call team, by time of day or call type. Every call is recorded and summarized, so you see exactly what was said.
NextPhone answers for law firms, accounting and insurance offices, consultants and agencies, and home services like HVAC, plumbing, electrical and roofing. It learns your services from your website and asks your own intake questions, so every caller gets the right ones.
Yes. Forward your line to NextPhone all the time, or only when your team doesn't pick up, the line is busy, or you're closed. Your team keeps answering as usual and NextPhone takes the rest.
About 5 minutes. Enter your website and NextPhone learns your services, then forward your line. Want help with greetings, your calendar, or call routing? Book a call and our team sets it up with you. No technical skills required.
Yes. Calls and records are encrypted in transit (TLS 1.3) and at rest (AES-256) and stored in the United States. NextPhone only acts inside the tools you connect, it never gives legal advice, and you can review, edit or delete anything it keeps.
No contract. NextPhone is month to month, and you can cancel anytime from your dashboard in a couple of clicks. Your number and call history stay active through the end of the billing period.