Question 1

How does NextPhone answer my calls?

Accepted Answer

NextPhone uses AI to answer in 1 ring - faster than most call centers (3-5 rings). It's available 24/7 to collect customer details, answer questions, and book appointments directly into your calendar or CRM.

Question 2

Will my customers know they're talking to AI?

Accepted Answer

Only if you want them to. NextPhone sounds natural and conversational - most callers don't realize it's AI. You can customize it to mention AI upfront or let it handle calls seamlessly. Either way, calls get answered professionally 24/7.

Question 3

Can I try it before committing?

Accepted Answer

Yes - book a live demo call to hear NextPhone in action. You'll experience a real AI conversation and see how it handles your specific use case. Most businesses decide within one demo call.

Question 4

Does it just answer calls or actually help me close business?

Accepted Answer

It's built to close business. NextPhone books appointments, collects job details, qualifies leads, and gathers quote requests - everything you need to follow up and win the work. You get detailed summaries, full transcripts, and recordings within seconds so you can close deals faster.

Question 5

How much does it cost?

Accepted Answer

Flat monthly subscription - unlimited calls included. You get a dedicated phone number from any area code (US, Canada, international), 24/7 answering, and all integrations. No per-call charges, no hidden fees.

Question 6

What happens after a call ends?

Accepted Answer

You get instant notifications with call summaries, transcripts, and recordings via SMS or email. NextPhone can also trigger custom actions - send follow-up texts to the caller, create tasks in your CRM, notify team members, or route urgent calls for immediate callback. Everything's automated.

Question 7

Does it work with my calendar and CRM?

Accepted Answer

Yes. NextPhone integrates with 100+ tools including Google Calendar, Calendly, HubSpot, Salesforce, and Zapier. Beyond just syncing appointments, you can build custom workflows - auto-send SMS follow-ups, create CRM records, trigger email sequences, notify your team via Slack, and more.

Question 8

How accurate is the appointment booking?

Accepted Answer

NextPhone checks availability in real-time against your calendar and confirms details with the caller before booking. If there's any uncertainty (unclear time, missing info), it flags the call for you to review rather than booking incorrectly.

Question 9

What happens if the AI makes a mistake or can't help?

Accepted Answer

NextPhone instantly transfers complex calls to you or your team. If a caller is confused, upset, or asks something unusual, they get routed to a human immediately. You stay in control - the AI handles simple bookings, you handle exceptions.

Question 10

Can it transfer calls to me or my team?

Accepted Answer

Instantly. If a caller asks for a human, has a complex question, or seems frustrated, NextPhone transfers them to you or your on-call team immediately. You can set custom transfer rules by time of day, call type, or urgency. Calls that need human attention get escalated fast.

Question 11

How does the AI learn about my business?

Accepted Answer

We train it on your website, services, pricing, and booking policies. You can customize greetings, responses, transfer rules, and even teach it industry-specific terminology. It gets smarter over time based on your feedback.

Question 12

Can I use my existing phone number?

Accepted Answer

Yes! Just forward calls when you're busy or after hours. We can also provide you with dedicated phone numbers from any geography or area code if you need them.

Question 13

What if I get slammed with calls all at once?

Accepted Answer

No problem. NextPhone handles up to 20 calls simultaneously. No busy signals, no hold times - every caller gets answered in 1 ring, even during peak hours.

Question 14

Can it handle calls in other languages?

Accepted Answer

Absolutely. NextPhone speaks 20+ languages including Spanish, French, Mandarin, and more - covering the majority of the world's population. Perfect for multilingual markets.

Question 15

How long does setup actually take?

Accepted Answer

Most businesses are live in 1-2 days. We'll help you customize greetings, connect your calendar, set up call routing, and train the AI on your services. No technical skills required.

Convert every phone call into a scheduled job

From ring to booked revenue.

Trained on your website

Books into your calendar

Syncs to your stack

Call Resolution Rate

Every call picked up, and handled perfectly.

Unlimited calls included

Instant transfers

Phone numbers anywhere

20+ languages

Works with 100+ tools you already use.

Trusted by growing service teams

Simple, transparent pricing

Nextphone Pro

Nextphone Enterprise

Frequently Asked Questions

How does NextPhone answer my calls?

Will my customers know they're talking to AI?

Can I try it before committing?

Does it just answer calls or actually help me close business?

How much does it cost?

What happens after a call ends?

Does it work with my calendar and CRM?

How accurate is the appointment booking?

What happens if the AI makes a mistake or can't help?

Can it transfer calls to me or my team?

How does the AI learn about my business?

Can I use my existing phone number?

What if I get slammed with calls all at once?

Can it handle calls in other languages?

How long does setup actually take?

Turn your phone lines into a 24/7 booking engine.

Trusted by growing service teams

Simple, transparent pricing

Nextphone Pro

Nextphone Enterprise

Frequently Asked Questions

How does NextPhone answer my calls?

Will my customers know they're talking to AI?

Can I try it before committing?

Does it just answer calls or actually help me close business?

How much does it cost?

What happens after a call ends?

Does it work with my calendar and CRM?

How accurate is the appointment booking?

What happens if the AI makes a mistake or can't help?

Can it transfer calls to me or my team?

How does the AI learn about my business?

Can I use my existing phone number?

What if I get slammed with calls all at once?

Can it handle calls in other languages?

How long does setup actually take?

Convert every
phone call into a scheduled job

Every call picked up,
and handled perfectly.

Works with 100+ tools
you already use.

Turn your phone lines into a
24/7 booking engine.